Privacy policy

This website is owned and operated by King Price Insurance Company of Namibia Limited. and will be referred to as 'we', 'our' and 'us' in this privacy policy. By using this site, you agree to the internet privacy policy of this website (the website), which is set out on this web page. The internet privacy policy relates to the collection and use of personal info you may supply to us through your conduct on the website.

We reserve the right, at our discretion, to modify or remove portions of this internet privacy policy at any time. This internet privacy policy is in addition to any other terms and conditions applicable to the website. We don't make any representations about third party websites that may be linked to the website.

We recognise the importance of protecting the privacy of info collected about visitors to our website, in particular info that's capable of identifying an individual (personal info). This internet privacy policy governs the way in which your personal info, obtained through the website, will be handled. This internet privacy policy should be reviewed periodically so that you're updated on any changes. We welcome your comments and feedback.

1. Personal info

1.1. Personal info about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such info to provide you with further services or to answer or forward any requests or enquiries. It's our intention that this policy will protect your personal info from being dealt with in any way that's inconsistent with applicable privacy laws in Namibia.

1.2. We also collect, store and use personal info such as:

1.2.1. Info relating to your computer such as geographical data, network locations, domain names, connection types and speed, operating systems, browsers and versions, screen colours and resolution, flash and java versions, source of referral and number of page views.
1.2.2. Info that you provide us to give you an estimated insurance quote such as first name, surname, addresses, contact numbers, email addresses, ID numbers and insured item details.
1.2.3. Info that you provide to join our mailing list such as first name, surname, email and contact numbers.
1.2.4. Any other info you choose to send us.

2. Cookies
A cookie stores info from the web browser that was sent to the web server and is stored on your local computer. This is then used by the server when you revisit a website. We may use persistent and session cookies on our website. This is used to improve user experience on our website.

We use Google Analytics to track and analyse the use of this website. Google's privacy policy is available at:

3. Use of info
Personal info that visitors submit to our site is used only for the purpose for which it's submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this internet privacy policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal info, are stored as archives for record-keeping and back-up purposes only.

We use your personal info to give you an estimate on your insurance premium with King Price Insurance Company of Namibia Limited. After requesting a quote, you'll receive an email confirming the estimate and that the quote was successful.

We won't (without your express consent) share your info with any other third parties for any advertising purposes.

4. Collecting info on registered members
As part of registering with us, we collect personal info about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional info to us as detailed below.

Registration is completely optional. Registration may include submitting your name, email address, physical address, phone, policy, and ID numbers. You have the option of receiving updates and promotional material and other info. You may access this info at any time by logging in and going to your account.

5. Disclosure
Apart from where you've consented or or where disclosure is necessary to achieve the purpose for which it was submitted, personal info may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact, or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal info when we believe (in good faith) that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal info to those third parties in order to meet your request for goods or services.

6. Security
We strive to ensure the security, integrity and privacy of personal info submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.

However, we'll endeavour to take all reasonable steps to protect the personal info you may transmit to us or from our online products and services. Once we do receive your transmission, we'll also do our best to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our info systems are obliged to respect the confidentiality of any personal info held by us. However, we won't be held responsible for events arising from unauthorised access to your personal info.

We make use of SSL technology to encrypt info transmitted from the website to our servers which are password protected and firewalled.

7. Access to info
We'll endeavour to take all reasonable steps to keep secure any info which we hold about you, and to keep this info accurate and up to date. If, at any time, you discover that info held about you is incorrect, you may contact us to have the info corrected.

In addition, our employees and the contractors who provide services related to our info systems are obliged to respect the confidentiality of any personal info held by us.

8. Links to other sites
We may provide links to websites outside of our websites, as well as to third party websites. These linked sites aren't under our control, and we can't accept responsibility for the conduct of companies linked to our website. Before disclosing your personal info on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.

9. Problems or questions
If we become aware of any ongoing concerns or problems with our websites, we'll take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us.

10. Policy amendments
We may update this policy at any time by uploading a new version to our website. You may check this URL to view any changes. We may also notify policy holders about changes via email.

11. Contact info
If you have any questions relating to our privacy policy or our treatment of your personal data you may send us an email to [email protected]