Claims
All about claims
Nobody plans for life’s bumps and bruises… But if you ever need to claim, you can rest easy knowing that we’ve got your back.
All about claims
Nobody plans for life’s bumps and bruises… But if you ever need to claim, you can rest easy knowing that we’ve got your back.
In a nutshell
Life doesn’t always go according to plan… That’s why our claims process is designed to be quick, simple, and stress-free. From bumper bashings to unexpected losses, we’re here to turn your chaos into calm.
In a nutshell
Life doesn’t always go according to plan… That’s why our claims process is designed to be quick, simple, and stress-free. From bumper bashings to unexpected losses, we’re here to turn your chaos into calm.
You can claim for
You can claim for
Personal insurance
Personal insurance
Business insurance
Business insurance
Specialised insurance
Specialised insurance
Our claims process
We like to keep things easy-peasy lemon squeezy… When life happens, the king makes sure you’re sorted.
Our claims process
We like to keep things easy-peasy lemon squeezy… When life happens, the king makes sure you’re sorted.
Tell us
Start your claim online or simply call us on
083 600 7000.
We're ready to help you!
Keep track
You can follow the progress of your claim online and lean on your dedicated claims agent for important updates.
Relax
Thanks to our trusted service partners, we’ll help get your life back to normal in no time.
Tell us
Start your claim online or simply call us on
083 600 7000.
We're ready to help you!
Keep track
You can follow the progress of your claim online and lean on your dedicated claims agent for important updates.
Relax
Thanks to our trusted service partners, we’ll help get your life back to normal in no time.
Looking for the assessment centre?
An assessment is done after your car/motorbike has been damaged in an accident. Our assessors carefully check the damage and prepare an estimate. This helps us gather repair quotes and make sure the claim process runs smoothly.
Looking for the assessment centre?
An assessment is done after your car/motorbike has been damaged in an accident. Our assessors carefully check the damage and prepare an estimate. This helps us gather repair quotes and make sure the claim process runs smoothly.
Policy schedule
The doc that proves you’re covered and what you’re insured for.
The insured
That’s you (or your business) that has a King Price policy.
Broker
An expert who advises you, manages your cover, and chats with us on your behalf.
Ready to claim? Start your claims process here
Ready to claim? Start your claims process here
Self-service portal
Register on our self-service portal and access your profile via our website. Easy-peasy!
Register now
WhatsApp/call
Get in touch with our claims department and chat to a friendly claims agent who’ll help you.
083 600 7000
Start chatting
Things to know before you claim
Here are a few dos and don’ts to help you when you submit a claim.
Things to know before you claim
Here are a few dos and don’ts to help you when you submit a claim.
Submit your claim
Please let us know about your claim (or any incident leading to a claim) within 30 days following any incident.
Report a crime incident to the police
Have you been a victim of a theft, hi-jacking, burglary or any crime-related incident? You must report it to the police within 24 hours and get a case number.
Report an accident to the police
If you’ve been in an accident or someone was injured or their property was damaged, report it to the police ASAP, even if your car/motorbike looks fine.
Lost or stolen home contents
If your home contents or personal items were lost or stolen, keep a detailed list of the items after the incident.
Take photos of the accident scene
A quick set of photos of the accident scene, the other car, and the damage can save you lots of hassle later. If possible, get the details of all parties.
Don’t repair or replace
Wait for our go-ahead before repairing or replacing any items.
Don’t admit any guilt
Leave that part to us. We’ll handle the legal side.
Submit your claim
Please let us know about your claim (or any incident leading to a claim) within 30 days following any incident.
Report a crime incident to the police
Have you been a victim of a theft, hi-jacking, burglary or any crime-related incident? You must report it to the police within 24 hours and get a case number.
Report an accident to the police
If you’ve been in an accident or someone was injured or their property was damaged, report it to the police ASAP, even if your car/motorbike looks fine.
Lost or stolen home contents
If your home contents or personal items were lost or stolen, keep a detailed list of the items after the incident.
Take photos of the accident scene
A quick set of photos of the accident scene, the other car, and the damage can save you lots of hassle later. If possible, get the details of all parties.
Don’t repair or replace
Wait for our go-ahead before repairing or replacing any items.
Don’t admit any guilt
Leave that part to us. We’ll handle the legal side.
Our contact details
Our contact details
Claim reviews
Don't take our word for it... Our clients also think we're pretty amazing!
Claim reviews
Don't take our word for it... Our clients also think we're pretty amazing!
Your team’s efficiency, professionalism, and prompt response made a potentially stressful situation remarkably smooth and reassuring.
The speed at which the claim was handled exceeded my expectations, and I truly appreciate the clear communication and support throughout.
Juanita Kruger
Claims commander/personal lines
May I congratulate you on your service to process this claim. Your service was outstanding and excellent! Look forward to a long association with you.
Nazley Morkel
Claims commander
Baie dankie vir n puik diens gelewer het, uitbetaling ontvang. Jul is pragtige mense met die vriendelikste diens. Elke oproep was met soveel vriendelikheid, verdraagsaamheid en hulpvaardig hanteer. Jul het my soos n pro laat voel. Hou aan met jul goeie diens. Ek is nie spyt ek het King Price gekies.
Dankie nogmaals. King Price tops.
Lezhel Katuta, Sigourney Griffiths, Bianca Heyns
Claims commanders
Our commitment to you
The king and his court are committed to settling all valid claims quickly and fairly. We carefully validate every claim to protect you and all our clients, so sometimes, it might take a little longer. Sorry, but not everyone is as honest as you, so we have to just check to make sure. You understand... Right?
Our commitment to you
The king and his court are committed to settling all valid claims quickly and fairly. We carefully validate every claim to protect you and all our clients, so sometimes, it might take a little longer. Sorry, but not everyone is as honest as you, so we have to just check to make sure. You understand... Right?