This website is owned and operated by King Price Insurance Company of Namibia Limited, and will be referred to as 'we', 'our' and 'us' in this privacy policy. By using this website (the website), you agree to the terms of our internet privacy policy, which is detailed on this page. This policy explains how we collect and use the personal info you provide to us through your interactions on the website.
We reserve the right, at our discretion, to remove or modify any part of this internet privacy policy at any time. This policy operates together with any other terms and conditions that apply to the website. We don't make any representations regarding third party websites that may be linked to our website.
We understand how important it is to protect the privacy of the info collected from visitors to our website, especially any details that can identify an individual (personal info). This internet privacy policy explains how we collect, use, and protect the personal info obtained through our website. We encourage you to review this policy regularly to stay informed about any updates or changes. Your feedback and suggestions are always welcome.
1. Personal info
- Personal info about visitors to our website is collected only when it's knowingly and voluntarily provided. For example, we may need to gather such info to deliver further services or to respond or forward an enquiry or request. We're committed to ensuring that your personal info is handled in accordance with the applicable privacy laws in Namibia.
- The personal info we may collect, store, and use include:
- Info related to your computer or device, such as geographical data, network locations, domain names, connection types and speed, operating system, browser type and version, screen resolution and colours, Flash and Java versions, referral sources, and page view statistics.
- Info you provide to help us prepare an insurance quote, such as your name, surname, address, contact numbers, email address, ID number, and insured item details.
- Info you provide when subscribing to our mailing list, such as your name, surname, email address, and contact number.
- Any other info you choose to share with us.
2. Cookies
Cookies are small files sent from a website to your web browser and stored on your device. They help the website recognise you when you return, allowing for a more personalised and efficient browsing experience. We may use both persistent and session cookies on our website to enhance your user experience.
We use Google Analytics to monitor and analyse website usage. You can learn more about how Google handles personal info by visiting their privacy policy at
www.google.com/privacypolicy.html.
3. Use of info
Personal info submitted to our website is used solely for the purpose for which it was provided, or for other secondary purposes that are related to the primary purpose. Any additional uses will be disclosed in this internet privacy policy or at the time of collection. Copies of correspondence that include personal info are stored as archives for record-keeping and back-up purposes only.
We use your personal info to provide you with an estimate for your insurance premium with King Price Insurance Company of Namibia Limited. After you request a quote, you'll receive an email confirming both the estimate and the successful submission of your request.
We won't share your personal info with any third parties for advertising or marketing purposes without your explicit consent.
4. Collecting info on registered members
When you register with us, we collect your personal info to help you take full advantage of our services. This may require you to provide additional details, as outlined below.
Registration is entirely optional. During the registration process, you may be asked to provide info such as your name, email address, physical address, phone number, policy details, and ID number. You may also choose to receive updates, promotional material, and other info from us. You can access this info at any time by logging into your account.
5. Disclosure
Apart from where you've given consent, or where disclosure is required to fulfil the purpose for which your info was collected, we may share personal info in special situations. This includes situations where we have reason to believe disclosure is necessary to identify, contact, or take legal action against anyone who may be causing harm, damage, or interference (whether intentional or unintentional) to our rights, property, users, or others who could be affected. We may also disclose personal info if we believe (in good faith) that it's required by law.
We may use third parties to provide goods or services on our behalf. In these cases, we may share your personal info with them, but only as needed to fulfil your request for goods or to provide the service.
6. Security
We aim to ensure the security, integrity and privacy of the personal info submitted to our sites. We regularly review and update our security measures in accordance with current technologies. However, it's important to note that no data transmission over the internet can be completely secure.
We'll take all reasonable steps to protect the personal info you provide to us or from our online products and services. Once we receive your info, we'll strive to ensure its security within our systems.
Furthermore, our employees and the contractors who provide services related to our info systems are obliged to respect the confidentiality of any personal info we hold. However, we won't be held responsible for the events that may occur due to unauthorised access to your personal info.
We use SSL technology to encrypt info transmitted from the website to our servers, which are secured with passwords and firewalls.
7. Access to info
We'll take all reasonable steps to ensure the security of any info we hold about you, as well as maintaining its accuracy and keeping it up to date. If, at any time, you find that the info we hold about you is incorrect, you may reach out to us to request a correction.
Furthermore, our employees and the contractors who provide services related to our info systems are required to uphold the confidentiality of any personal info in our possession.
8. Links to other sites
We may provide links to external websites, as well as third party websites. These linked sites aren't under our control, and we can't be held responsible for the actions of the companies linked to our website. Before sharing your personal info on any other website, we recommend reviewing their terms and conditions, as well as their privacy statement.
9. Problems or questions
If we notice any ongoing concerns or problems with our websites, we'll take these issues seriously and work to resolve them. If you have any questions regarding our privacy policy, or if you have a problem or complaint, please contact us.
10. Policy amendments
We may update this policy at any time by uploading a new version to our website. You can visit this URL to see any changes. Additionally, we may inform policy holders of changes via email.
11. Contact info
If you have any questions regarding our privacy policy or the handling of your personal data, you may reach out to us via email at
clientcare@kingprice.co.na
